1. Fee Structure The following approximate ranges of rates for various categories of paint levels are currently in effect:
| Rate | Category |
| A-$5.00 | Foot soldiers-Rank and file minis |
| B-$10.00 to $20.00 | Larger minis-Ogres and Dragons |
| C-$25.00 | Showcase Quality-Special leaders/Characters |
| D-$30.00 to $50.00 | Very Large Dragons/Special sculpted minis |
| E-$15.00 | Assembly fee per 25 Foot soldiers |
Payment Methods- We currently accept the following payment methods:
Pay Pal-(Preferred), Check-Money Orders- Cashiers and Personal Checks- Checks may be held for up to 10 days for clearance. We would rather you not send cash. If this option is chosen, it is at your own risk. Cash in the mail can not be traced, or verified, by either party. Therefore, we discourage the practice as much as possible.
Time Frame for payment: For ebay auctions contact must be made within 3 days and payment in 10, unless other arrangements are made. For Commissioned orders work is started as soon as a half deposit is made. When the job is finished a JPG. is emailed to you for approval and then the rest of the payment is due and the job is sent home. Payment-in-full will bump your order up to the front of the line. EMERGENCY rush jobs are available, contact for information.
Completion time is approximately 13, A level a day, and 3 character level a day.
The following things are included in all but the foot soldier price range: a) All figures are flocked with-Green grass and dirt * b) All Figures are filed, Primed and sealed with a Flat sealer for longevity c) Postage and shipping/courier services. (**Excluding E-bay auctions, and large, complicated or specialized packaging)
These things are extra: *Extra choice of landscaping- .10 cents a figure 1-Sand 2-Black Cole 3-Gravel 4-Orange fall color 5-Snow 6-Flowered look. We can provide things such as special bases and weapons, etc. The cost will be quoted in your estimate. Actual rocks, flowers, Extra parts such as skulls and weapons as well as gems may be used at request- price to be agreed on.
Feedback and comments
Cat (our house painter) has painted over 10,000 miniatures, many were commissioned works. There has been over 600 miniatures sold on ebay.
here are a few feedback and comments from customers, you can see the whole list for ebay here: http://cgi2.ebay.com/aw-cgi/eBayISAPI.dll?ViewFeedback&userid=raistatrus
Commission Customers:
Cat Klinger of Seven Ravens is
a first Class painted who provides quality figures at prices that are more than
reasonable. Add to this that she is fast and she packs the figures well, and
you have an unbeatable combination. As a satisfied customer many times over, I
can give her my highest recommendation. -Rick
arras@arcadia.eduDear Seven Ravens and especially Catherine Klingler, My brother and I
would like to take this opportunity to personally thank you and your staff and
especially Catherine Klingler, for all your hard work, dedication and excellent
customer service these past months you have spent on the commissioned work for
our High Elven Army. Trusting someone you don't know and have never met in
person to transact business over the Internet is never a comfortable affair,
but I must say before our first commissioned piece was barely base-coated,
Valagar and I felt at ease. Catherine stayed in contact with us every step of
the way, she carefully explained prior to each event what would transpire and
our best options, double checking our requests, patiently answering our endless
questions, ensuring that we were completely satisfied with her work by emailing
detailed photos for our final approval before professionally packing our figs
away for speedy delivery. We honestly feel she has our best interests at heart
and now in her we trust implicitly. Her talent is of the highest calibre and is
well documented in your on-line galleries, but most professional artists can
claim comparable skill. What sets Seven Ravens apart from other studios is that
your work is guaranteed to satisfy long after delivery by doing touchups on
nicks and chips at little or no extra cost to your clients except the shipping,
of course. Since we actually play our army we find this feature most appealing,
but what sold me was the fact that for a small amount we can add details or
change colors even after the commissioned work has been completed. Cat even
saves my emails, pics and notes, my colors palette and also she made a reserve
of my custom mixed colors for future use. if I add numbers to my existing units
all I have to do is to tell her to which unit they belong and she matches them
exactly to the figs that were painted months ago. we are very proud of our army
and probably to the point of obsession. we have spent countless hours devising
every last detail and to say we are demanding in our requests could be an
understatement at best. Cat always somehow exceeds our expectations and often
surprises us with delightful extras. Its absolutely the best customer service I
have ever had from any business hands down in all my days. Cat has even found
figures for us when we could not find them. I collect a survey band of undead
pirates - not the easiest figs to find, never the less she found some for me
and decked them out grand. everyone has commented on them (and all our figures
ala Seven Ravens) at one time or another. Missing bits, conversions and custom
requests are never a problem. We cannot thank you enough for everything Seven
Ravens has done to make this a most enjoyable experience. We would happily
recommend Seven Ravens to all our family and friends and to anyone with a
passion for fine miniatures and gaming. Sincerely yours, Verapin and Valagar
Brothers Applesamm or Rob and Ed Westerman verapin_applesamm@yahoo.com
EBAY
Great ebay transaction, will do business again!!!!
-Buyer abchurchFast shipping. Excellent condition. Will do business with
again. - jbasile626An excellent paintjob, well
packaged. I look forward to dealing with them again -rmu694Wow, she in
incredible and packaged well-much better than photo -
patronofartpurrfect timely shipping/packing excellent paintjob as always A+++++ the best - gringopistolero
Feedback Score from ebay: 326
Positive Feedback: 99.7%
Members who left a positive: 327
Members who left a negative: 1
All positive feedback received: 609
For more info please send an e-mail to sevenravens@sbcglobal.net
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